The support service works via chat, mail support[@]GGBet.ru, and by phone +7 (495) 481-31-30.
Address (location): 123290, Moscow, st. Magistralnaya 2, 3
🕑 Technical Support Working Hours?!
GGBet, betting platform, which accepts bets for eSports disciplines. GGbet’s major advantage is the round-the-clock technical support (24/7).
📱 How Can I Contact GGBet Technical Support?
The most convenient way to contact the operator is through the live chat on the website. To start the chat, just click on the chat button in the lower-left corner of the screen.
Another way to contact customer support is by email. During the verification process, it is convenient to email copies of the required documents (passport or driver’s license). Do not forget to specify your nickname and email address your account is registered with.
The third option to contact support is a hotline. Contacts are listed in the lower right corner of the screen.
📃 What Are the General Rules for Bettors?
For the convenience of GGBet visitors, the basic terms and conditions are published in the user agreement. To study them in detail, proceed to the «General Rules» section. It describes the possible relationships between bettors and the website’s management. Attention is paid to the following areas:
- advertising activities;
- special offers;
- legal requirements;
- opening an account;
- identity verification.
🛂 How to Verify Your GGBet Account?
New users should carefully study all the clauses of the user agreement before filling out the registration form. Minors and residents of countries where betting is prohibited are not allowed to sign up with GGBet.
Only one account per user is allowed: if multiple accounts are found, they will be blocked by the management. Some restrictions apply to politically exposed persons. They are subject to additional verification procedures.
To pass the check, you must fill in the registration form accurately, with your real name and other credentials. The profile information is checked against the information in scanned copies of documents (passport or driver’s license).
During the verification period, the possibility of withdrawing money is limited, and deposit transactions cannot be cancelled.